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Fleewinter wins AITO award for Customer Service

By Theodora Taylor Franks on 19th April, 2024

We are utterly delighted to announce that Fleewinter has won AITO’s Silver Award for Tour Operator of the Year, for customer service!

The AITO awards are based on customer satisfaction, so a huge thank you to all who have left us wonderful feedback over the past year!  Our team could not have won this without feedback from our wonderful customers.

“Fleewinter’s success is due to our amazing people.  We are a group of travel enthusiasts who genuinely love what we do, and our specialists put their heart and souls into every single bespoke holiday.  This award is fantastic proof that our customers love what we do, too.”  

~ Alisdair Luxmoore

 


 

Who are we?

Fleewinter are a small independent tour operator, with a fully remote ‘office’ and team.

Since 2003, Fleewinter has grown into a truly expert travel company, with more than 20 specialists selling holidays to over 60 destinations around the world – from tiny beginnings selling trips to Cape Town only.

If you like the idea of a small, personal travel company that’s big on expertise and giving genuine advice, then you might like us.

Give the Fleewinter team a call and start planning an incredible holiday.


Written by Theodora Taylor Franks

Top Travel Tip

“Don’t go sailing with expectations, the wind is rarely playing the same game you are.  Sailing is the art of taking ages often going in entirely the wrong direction and still being pleased about it.  Just take each moment as it arrives and if it’s all feeling a bit slow, switch the engine on and make a cuppa.  Same can be said for life, really.”

Theodora

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