Fleewinter

Paradisus Los Cayos, Royal Service Cayo Santa Maria, Cuba - UCP004

Paradisus Los Cayos is a luxurious all-inclusive eco-resort in one of the most spectacular natural settings on the northern coast of Cuba.

Royal Service
Private pool and beach area
Butler service
Preparation of the bath with bath salts and candles
Pillow menu
Private restaurants

The beauty of the beach is perfectly integrated with the exquisite design of the 3 and 4-storey bungalows with spacious rooms including Junior Suites and Suites. Royal Service is an adults-only area with attractive facilities and the highest degree of personalisation and attention to detail.

The resort also offers The Reserve, a space specially designed for family vacations with a Family Concierge service that both adults and children will love. 12 restaurants and snack bars plus 14 bars provide a wide range of food and drink options. This resort in Cuba also has facilities for weddings, events and meetings, sports courts, water sports area, gym, hairdresser and Kids Club. To the west of the resort is a tourist area with a spa, discotheque, cigars, handicrafts and souvenirs.

Royal Service at Paradisus Los Cayos is an adults-only space that offers maximum comfort and highly personalised services with the highest standards of design and quality. The attentive service, attention to detail, numerous in-room facilities and preferential services in the resort make it a perfect choice for guests seeking a different kind of vacation accompanied by a stunning natural ambience and the purest sense of exclusivity.

ROYAL SERVICE AREAS

Staying in a Royal Service suite allows exclusive access to private areas and facilities reserved for Royal Service clients (adults aged 18 and over)

• Private accommodation area with direct access
• Private lounge-reception-concierge
• Gym and massage room
• Private restaurants and snack bar
• Private pool and beach area
• Junior suites and Suites with access to swim-up pools

ROYAL SERVICE BENEFITS

• Butler service
• Pool & Beach Concierge
• Personalised and private check-in and check-out
• Welcome cocktail and refreshing towel on arrival
• Personalised welcome and resort explanation
• Priority reservations for all hotel services
• Guaranteed reservations in the hotel’s a la carte restaurants
• À la carte breakfast, lunch and dinner. Snack service
• Guaranteed late check-out until 2pm. Early check-in (subject to availability)
• Wi-Fi

ROYAL SERVICE IN-ROOM SERVICES

• 24-hour room service
• Unpacking and packing service
• Free ironing of 2 garments per person on arrival and on request
• Turndown service every evening
• Beach bag for towels
• VIP amenities with bath salts for bathtub
• Preparation of the bath with bath salts and candles (free twice per stay)
• Pillow menu
• Bathrobe and slippers

The resort provides some bars and restaurants that can only be used by guests staying in Royal Service or The Reserve rooms. Royal Service guests also have access to spaces reserved for adults only. Reserved exclusively for Royal Service guests are the following restaurants

ROYAL RESTAURANT
Within the exclusive environment of Royal Service adults-only area, this space offers a unique à la carte choice for breakfast, lunch and dinner.

THE RESERVE RESTAURANT
Guests in The Reserve find a haven of peace at breakfast, lunch and dinner thanks to a delicious international buffet with an exquisite choice of dishes and a Kids’ Corner for the little ones.

ROYAL SERVICE JUNIOR SUITE - Suite for adults only
Allow yourself to be pampered by the sophisticated services and facilities in adults-only Royal Service area in these spacious rooms with views of the gardens, the sea or the hotel pools. Measuring 47 m², they provide a lounge, bedroom with satellite LCD TV and USB port, king-size bed or double beds, bathtub and sofa-bed. For each 2 or 3 bungalows there is access to the swim-up pool.

ROYAL SERVICE JUNIOR SUITE GARDEN SWIM-UP - Suite for adults only
Located in modern and comfortable 4-storey swim-up buildings, these spacious rooms offer views of the gardens and direct access to the swim-up pool (level 0). They are ideal for relaxing in an adults-only ambience with personalised attention and the exquisite Royal Service. Measuring 47 m², they provide a lounge, bedroom with satellite LCD TV and USB port, king-size bed or double beds, bathtub, sofa-bed and a private garden with a Bali bed (subject to availability).

ROYAL SERVICE SUITE - Suite for adults only
In a relaxed adults-only ambience, enjoy your stay to the full in these spacious rooms overlooking the garden or pool. Located on levels 2 and 3 of comfortable bungalows, they provide access to the swim-up pool and the sophisticated and exclusive Royal Service features in an adults-only space. Measuring 102 m2, they provide a lounge, TV, dining room with sofa-bed and bathroom with a closet and shower. They also have a bedroom with a sofa and LCD satellite TV and USB port, king-size bed, bathtub, double closet dressing room, bathroom with double shower and double sinks. An outdoor terrace with a sunshade invites you to enjoy an ambience of total peace.

ROYAL SERVICE SUITE GARDEN SWIM-UP - Suite for adults only
Revel in the healthiest spirit of fun in these fantastic rooms with direct access to the swim-up pool. The exclusive butler service in Royal Service area and numerous additional services and facilities will allow you to enjoy to the full this 102 m² room with a lounge, TV, dining room with sofa-bed and bathroom with closet and shower. The bedroom has a sofa and LCD satellite TV and USB port, king-size bed, bathtub, double closet dressing room, bathroom with double shower and double sinks. These rooms also have a fresh outdoor terrace with sunshade and outdoor shower plus access to a private garden and Bali bed.